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Call Toll Free: 1-800-784-6010 or (Local phone 1-814-701-0063) |
Post Office Box 265 Windber, Pennsylvania 15963 USA |
SHIPPING AND HANDLING United States USPS Book Rate - 15% ($3.99 minimum) USPS Priority Rate - 25% ($6.99 minimum) USPS Express Mail - (Envelope - $18.99)
FOREIGN ORDERS All foreign orders that are placed through Paypal currently have incorrect shipping and handling calculations. This is because at this time we can only set up the Paypal checkout for US shipments. After placing an order for shipment outside of the US through Paypal, your correct postage will be calculated and you will be sent a Paypal payment request for the additional postage amount. Shipping to Canada USPS First Class - under 2lbs (20% - $8.99 minimum) USPS Priority Envelope - up to 4lbs ($11.99) USPS Priority Mail - over 4lbs ($23.49 + $2.49 per pound over 5lbs)
Most other Foreign Shipping First Class - under 1.lb. (25% - $11.99) Priority Envelope - up to 4lbs ($13.49) Priority Service - over 4lbs ($37.49 + $7.99 per pound over 5lbs) ($11.99 minimum or actual cost whichever is greater. If you are paying with a credit card and the amount is greater than 25%, you will be charged the 25% at the time of processing your order, and then an additional charge will be made for the additional actual postage amount).
SHIPPING INSURANCE If you would like to insure your order you may do so at the following USPS rates: $50 ($1.70) $100 ($2.20) $200 ($3.20) $300 ($4.60) We recommend insuring your order. We cannot be held responsible for the U.S. Postal System’s handling of your package. If you order without insurance and the U. S. Postal System loses or damages your package, we regret your loss. TAX All Pennsylvania state residents must add 6% to their order for sales tax.
PAYMENT We do not have the resources to extend credit. Therefore, payment must be made prior to the shipment of all orders. We accept checks, money orders, Paypal (account: books@pilkingtonandsons.com) and credit cards: (Visa, MasterCard, Discover, American Express, and JCB). All payments must clear before orders are shipped. Credit card orders placed from outside the US must be paid through PayPal and shipped only to a verified address.
ERRORS It is difficult to publish an accurate catalog, especially one that will be current for any length of time. Books are constantly being published, going out of print, and increasing in price. We regret any problems which result from these changes.
CREDIT If materials ordered are no longer available, we will send a credit for that item. The credit may be used toward your next purchase or you can request a refund.
RETURNS Returns are permitted for the following: 1) if you have received merchandise you did not order, or 2) the merchandise arrives to you damaged or defective. Postage is non-refundable. Music, videos, and computer software are not returnable once opened unless defective.
DISCLAIMER The materials listed in the catalog are offered as Bible study resources. This is not intended to be an endorsement of their entire contents or authors.
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